Thanks for purchasing! It takes us 1-4 business days to fulfill your order.
After that, you can choose the shipping speed you prefer. Within the US, we
offer UPS Ground (approx. 4-7 business days), UPS 2-day (approx. 2-3 Business
Days), UPS Overnight (approx. 1-2 Business Days), USPS Priority Shipping
(approx. 3-7 business days), and USPS Priority Shipping Express (approx. 1-2
business days). Please note, all ship time estimates are provided by the
shipper. Once we've fulfilled your order, Tara&Co is not responsible or
liable for extended shipment times although we're happy to put you in touch
with the shipper if you need any assistance or have any questions.
Shipping costs vary depending on the package you buy, your location, and the
speed of shipment.
We currently only ship to the US and Canada. Shipments to Canada are subject to
import tax, which is paid by the customer. Please check with your local
government for exact rates.
The Tracy is a 2-in-1 bag and the pieces must be purchased together. However,
you can buy a separate
that you can use standalone or with your bag.
For our Indiegogo backers, we offered an initial discount for backing early, so
we will only accept returns in case of manufacturing defects as stated on the
For those that purchased through the www.taraand.co site on or after 11/9/17, we
allow returns within up to 10 business days on unused, undamaged products in
their original packaging. Returned products must not show any sign of use, wear
and tear, marks/scratches, alternations or any kind of damage, and be in their
original packaging. We reserve the right to refuse returns if there is damage of
any kind. Customer is responsible for return shipping and initial shipping will
not be refunded.
International returns can be accepted as long as they comply with the
stipulations above. International shipping for returns is at the purchasers'
If you meet the eligibility for a return, you can request a return at
The name “Tara” is inspired and named after “Green Tara”
the Buddhist mother goddess, who represents action, great strength, and the
virtues of success in work and achievements. We felt like this represented the
women we were designing for.
We name products after women who inspire us. Our first bag is named The Tracy
after Tracy Chou — former Pinterest and Quora engineer and entrepreneur
— for her work in diversity and supporting women in tech. Her blog post
spurred 250 tech companies to release their otherwise-well-guarded diversity
numbers so we could have a real conversation about diversity.
There were two main problems we were trying to address with this bag:
1) The ability to evenly distribute weight when you need it (a backpack), but to
look professional when you want to (a shoulder bag).
2) Stopping "bags within bags." Too often we see women carry a smaller bag
within a larger work bag because one bag doesn't suit their needs. With the
Tracy, you have a 2-in-1 bag, so you never need to again.